Meet the Staff

Ryan Van Ommeren
Ryan Van Ommeren
Associate Vice President of Planning & Services
Oversees Facilities Maintenance, Facilities Planning and Auxiliary Services. Ryan may be reached through his assistant Laura Maldonado at ext. 3209 or email
Mark Jacobsen

Director of Facilities Management
His duties include managing the university trades shop, grounds, work control and housekeeping components of Facility Operations & Planning.  

Mark is also responsible for service and maintenance contract administration, deferred and preventative maintenance and utility control. Mark can be reached at

Tony Adragna
Capital Project Manager
Tony is responsible for all phases of capital improvements and remodel projects. He develops construction plans, specifications and cost estimates to meet the physical and budgetary needs of departments requesting improvements to university buildings and grounds. Tony can be reached at ext. 3217 or email:
Jay Hutchison
Facilities Project/Multiskilled Tech
Jay can be reached at ext. 3971 or e-mail
Valerie Crooks

Senior Project Manager
Valerie is responsible for all of the master planned projects for the university. She manages all aspects from project development through implementation, working with internal and external clients, vendors, contractors and consultants.

Charlene Ismay

Operations Manager
She manages the department's workflow, the work control system, is the administrator of the university key system and department's databases, procures materials, generates custom reporting and data analysis.

Charlene may be reached at ext. 3536 or by-mail at

Ralph Evans
Housekeeping Operations Supervisor
Ralph manages two janitorial crews that provide 18 hours of continuous service to all campus buildings within 15 feet of the entrance. Public areas and are cleaned daily while offices and classrooms are cleaned by schedule. For special requests, suggestions or complaints, please call Work Control at ext. 3215 or submit a work order.
Joseph Hernandez

Work Control Assistant
Joseph is the main contact at the Work Control desk. He receives requests through the TMA online work order system and by phone/email. He facilitates issuing and scheduling work orders to the Trades, Grounds, and Housekeeping crews. His duties include a variety of technical and administrative tasks for the department.

Contact Joseph at ext. 3215 or by e-mail at or

Monica West

Support Services Assistant
She performs a variety of technical and administrative duties to assist with the operation and efficiency of the department. Monica facilitates the distribution of keys and assists maintaining the key system database. She also codes and processes all the purchase orders and account payables for the department. In addition Monica is the primary backup for the Work Control Desk.

Contact Monica at ext. 3214 or e-mail

The Grounds Department
The Grounds Department oversees the maintenance of all 245 acres of the university. They also provide athletic field maintenance and support of athletic activities. Grounds is responsible for most exterior signage on campus. Please call ext. 3215 or send a work request for any concerns or repairs. Most items will be responded to immediately.