General Information
NEW! Updated 2009 - 10 Tuition Overload Refund Policy
If you are an undergraduate student taking more than 18 units, you need to read this policy.
Pay Your Way Through...
- No monthly paper statements
- All students will automatically be registered for TouchNet use
- Receive e-mail notificatons of your new electronic bills
- Quick access to view and print your most recent statements and billing history
- See current account activity since last statement
- Unique login for authorized users; i.e. parents, etc.
- Make payments online using electronic checks at no charge
- Make payments online using credit cards: MasterCard, Discover and American Express with a convenience fee of 2.75%
(Please Note: All students are automatically registered and do not require an account holder number or password. If a student is using TouchNet and sees this on their screen, they need to log out of the internet and reconnect. This message is specifically for authorized users (such as parents) who have been given access by the student. When moving through the different fields, try to avoid using the backspace or back arrow key as this may lock you out of your account. Rather, utilize the different tabs located at the top of your screen.)
Electronic Statements and Payment Opportunities
- Students login to MyCLU Portal and click on Web Advisor
- Under Business Office click on View Statements/Make Payments to access TouchNet
- Click on NEXT
- Students can authorize other users to view statements and make payments; i.e. parents, etc
Authorized users log in through: https://epay.callutheran.edu/C20490_tsa/web/login.jsp
Authorizing Users for Electronic Account Access
- Students login to MyCLU Portal and click on Web Advisor
- Under Business Office click on View Statements/Make Payments to access TouchNet
- Click on NEXT
- Click on Add Authorized User
- Enter e-mail address of the Authorized User
- Select viewing options
- Click on Add User
- Enter last four digits of your Student ID number and click "I Agree" button to continue
Elective Tuition Insurance Program 2009-2010
(Specific to Traditional Undergraduates)
CLU introduces an elective insurance program offered by A. W. G. Dewar, Inc. The Tuition Refund Plan (TRP) is a tuition insurance program that significantly extends our own refund policy as published in the Student Accounts/Tuition and Fees section of this website.
The TRP plan protects your educational investment by reimbursing 75% of tuition, fees, room and board charges should your student withdraw from CLU due to a serious illness or accident. Please note: if the withdrawal is due to a mental or nervous disorder, 75% of the above fees are covered. In the event your son or daughter withdraws, the proceeds, after CLU's outstanding balance and any financial assistance reimbursements have been processed, will be refunded directly to the family. The annual cost of insurance for tuition, fees, room and board is $334. To cover tuition only, the cost is $248.
Participation in the Tuition Refund Plan is entirely optional and our refund policy is applicable whether or not you enroll. CLU does not endorse this or any other private tuition insurance program; however, we are pleased to make you aware of A. W. G. Dewar and we encourage you to visit their website at www.collegerefund.com to determine the program's suitability for your individual circumstances.
If you have specific questions regarding the coverage, please call Dewar's at (617) 774-1555 or email: trp@dewarinsurance.com. You can also visit the A. W. G. Dewarr website at: www.collegerefund.com.
Financial Penalty (Specific to Traditional Undergraduates)
A $50 penalty may be imposed if:
- Your Payment Contract is not returned to the Student Accounts Office within the first two weeks of the semester.
- You do not confirm your registration with the Registrar's Office within the first week of the semester.
- You do not provide Financial Aid information required to complete your award.
- You do not attend mandatory financial counseling meetings.
- You are notified your monthly payment plan is under budget, and you do not adjust the contract within 30 days of notification.
- You do not properly separate from the university.
Reduction of Charges (All Students)
CLU does not automatically drop students from a class if they register but do not attend.
Withdrawal dates used by the Student Accounts Office for reduction
of charges are not the same as withdrawal dates used by the Registrar's
Office as the last date for dropping a class. Students who withdraw
from the University are financially responsible for a reduced portion of their
tuition and board charges according to the schedules found under Tuition and Fees.
Student Vehicle Registration (All Students)
To assist campus security ALL vehicles must display a current vehicle registration permit. Permits must be renewed annually, at the beginning of each academic year. This free permit may be picked up by resident students while checking into their residence halls. Commuter students obtain their permit at the Welcome Center. Fines may be assessed if vehicles are not properly registered. Click here to register your vehicle.
Authorization to Release Information (All Students)
In order to provide financial information to anyone but the student, CLU must have a completed release on file. The purpose of this release is to allow us to provide parents and other interested parties information regarding student account status. Download FERPA Authorization Form (PDF file).
Campus Mail Box (Specific to Traditional Undergraduates)
Effective with the first day of each semester (residential student only), all campus mail will be sent to your campus address mail box. CLU Undergraduate website
Bookstore (All Students)
Order your books on-line through our secure website and reserve them for pick-up at the store. Bookstore website
Wire Transfer Information
Please contact the Admissions or Student Accounts office for banking details.
