We move forward, together.

Health & Safety FAQ

How will people be notified if we have a COVID-19 case within our community?

We will notify the campus community about positive COVID-19 cases if the timeline indicates there is a chance that the person was contagious when they were in university facilities. We will track down anyone who could have been exposed and let them know personally. Because of how long we have had a greatly reduced population in our facilities, it has become easier for us to do this. We do not plan to notify people if the evidence does not indicate that the person could have been contagious when they were in university facilities.

What should students do if they have cold or flu symptoms?
  • If symptoms are mild to moderate, like with most colds, we recommend treating yourself with rest, fluids, and over-the-counter cold & flu medications.
  • If you have a fever or cough, please call our office at (805) 493-3225 before you come in to discuss your symptoms and to determine if you should be seen at Health Services.
  • If you develop shortness of breath, call your doctor and seek care immediately.
How is Health Services operating?
  • Students need to make an appointment before coming into Health Services for any reason. Students can contact Health Services by calling 805-493-3225 or emailing Staff will do their best to answer or return calls and emails in a timely manner.
  • For summer, the office is open 9 a.m. to noon and 1 to 4:30 p.m. Tuesdays and 9 to 11:15 a.m. and 1 to 4:30 p.m. Thursdays.
Does Health Services have the test for COVID-19?

For Fall Semester, Health Services has ordered systems that would enable staff to test students who exhibit COVID-19 symptoms or have been exposed to the virus and get results in 15 to 45 minutes. They are working on plans to provide antibody testing. Currently, Health Services has a limited supply of testing swabs and the protective wear needed to administer them. We can test for COVID-19 through Quest Diagnostics. There are several free drive-through COVID-19 testing sites.

Does Health Services conduct contract tracing?

Yes. Several staff members completed professional training for contact tracing. Students, faculty and staff will be notified if they may have had close contact with a COVID-positive individual on university property and instructed on what they should do to protect themselves and others.

Do I need to let anyone at Cal Lutheran know if an off-campus health provider tests me for COVID-19 or tells me I likely have it?

Yes, please report it to Cal Lutheran as soon as possible by contacting

Can students get masks at Health Services?

Health Services has a limited supply of surgical masks ONLY for students seen by a provider in our office for respiratory symptoms and for our own staff. Surgical masks help prevent the spread of respiratory diseases like COVID-19 when worn by a sick person by catching respiratory droplets from that person’s coughs or sneezes.

What is being done to inform the campus community about how to reduce risk?

A Health Education Committee made up of staff and faculty are working to create signs, training and a social media campaign targeting staff, faculty and students with information on steps that should be taken to reduce risk. Before coming on-site for fall semester, all students, faculty and staff will need to sign a university compact agreeing to follow several protocols to protect the health of our community and watch a COVID-19-prevention video.