Assisting Students in Distress
Faculty and staff may be the first to see students in distress and can be the first to help.
Trust your instincts and say something if you feel concerned. Act with compassion when dealing with these students.
Many students feel isolated or unable to reach out for help. Others may not know where to go. Cal Lutheran's Red Folder will help you recognize students in distress and connect them with appropriate resources on campus.
Cal Lutheran faculty and staff are vitally important resources for identifying and helping students in distress. Despite ambitious outreach efforts on most college campuses, university counseling centers do not reach the majority of students. For this reason, Counseling and Psychological Services (CAPS) and the Campus Awareness, Referral, and Education (CARE) Team want to support efforts by all campus community members to assist in the identification of students in distress and in their referral for help. You strengthen our campus community by creating a network of support for our students.
Keep in mind that the Family Educational Rights and Privacy Act (FERPA) permits communication about a student of concern in connection with a health and/ or safety emergency. Students' statements and behaviors are not protected by FERPA and should be shared appropriately, with consideration for privacy.
Also keep in mind that some students who are part of a marginalized group may feel especially isolated on campus. Identity dimensions such as race, ethnicity, cultural background, nationality, immigration status, sexual orientation, gender identity, ability status, socioeconomic status, and religious beliefs, among others, are important to consider. Your sensitivity to these unique needs is especially important in order for students to successfully connect with the appropriate assistance.