First of all, remember: an e-address that is registered on our Microsoft Exchange server will be formatted as last name, followed by a comma, and then first name; in addition, the full name will be underlined; e.g., Jackson, Thomas. This format confirms that the address represents a legitimate, working account.
To verify a recipient’s address when on a PC, make use of the Check Names icon CheckNamesWOL.jpg on the Home tab of the Ribbon. Here’s how to proceed if using Outlook:
1. Create a new message.
2. Type all or a portion of the recipient’s name; e.g., Tom Jacks.
3. Next, click the Check Names icon.
4. If the directory has only one address that includes the characters typed, a correct address will immediately be resolved in the Exchange format; e.g., Jackson, Thomas.
If more than one account exists with these characters, a list will display and the correct one may be selected from the list.
If no account contains this syntax of characters, no options will be offered.
Short-cut Key on the PC Tip: Save time by holding down the Alt key and then tapping the letter K key (ALT+K) immediately after typing a few characters of the recipient’s name. This short cut will make quick work of formatting addresses for Outlook email messages.
To verify a recipient’s address on a Mac:
1. Create a new message
2. Position your mouse in the To: box, a new to box appears.
3. Enter all or a portion of the recipient’s name.
4. Next, click the Check Names icon.
All matching names will appear in a box under your entry; if no account contains this syntax of characters, no options will be offered.
*This Issue’s Techno Term:
Term: Simple Mail Transfer Protocol (SMTP)
Definition: A set of commands that authenticates and directs the transfer of e-mail over the Internet.
Example in a sentence: When configuring an email account, the outgoing server setting usually requires the local Internet Service Provider’s (ISP) SMTP settings.
If you have questions or need assistance, please call the Help Desk at (805) 493-3698 or send e-mail to email@example.com
Additional information is available at the Computer Training Website; in addition, an archive of previous Tech Bytes issues is located at http://www.callutheran.edu/iss/training/tech_bytes/