The CLUWnet pilot project was implemented in September 2002, providing wireless networking
coverage to originally 7 buildings. Now the CLUWnet network has been expanded to
include all residential halls, academic buildings and certain outdoor areas.
CLUWnet is a WiFi compliant 802.11 a/b/g/n network, employing industry standard and widely
adopted technologies for widest compatibility with wireless network cards and operating
With CLUWnet, users are no longer confined to a desk or a room, but can make use of other indoor
and some outdoor locations to connect to the Internet, send and receive e-mail and
even conduct research.
Anyone with a Cal Lutheran e-mail account can access the wireless network.
Before the user has access to network resources an e-mail account and password are
required for a login using a web browser. Users are automatically redirected to the
login page if they have not yet authenticated before attempting to access the wireless
No, the performance on a wirless network can vary due to a number of factors, such
as the distance from the access point, devices such as mobile phones, tablets/iPads
There are over 300 access points on the Thousand Oaks campus, depending on what kind
of activities and the amount of students are engaged in, it may lower the wireless
network peformance such as video streaming or large file transfers.
Connecting your device via a wired (Ethernet) cable is not only faster, but it is
more reliable than wireless and you are not competing with other wireless devices
that may be using the same access point.
If you need assistance with the wireless or wired network, contact the Help Desk at
805-493-3698 or send an e-mail to firstname.lastname@example.org.
There are no additional cost to MyCLU users.
Most new laptops ship with a built-in wireless network interface card (NIC).
Anyone with a CLU email account and password can use CLUWnet. To connect to CLUWnet
please connect to the SSID clu and launch an Internet browser such as Internet Explorer,
Firefox, Safari, or Chrome. Try to go to a website and you will be redirected to a
login page. Follow the instructions on the login page and if you have any issues please
contact the CLU Help Desk at 805-493-3698.
In addition to a MyCLU username and password you will need a device with a 802.11
A,B,G, or N compatible wireless card.
Yes, make sure you connect to the CLU SSID and try to go to a webpage to get rerouted
to the authentication page.
Any Internet resource normally available from public computer workstations.
Yes! All university residence halls and university houses have wireless coverage.
If you are having any issues with the coverage in your room, please contact the CLU
Helpdesk at 805-493-3698.
On your device go to the settings and make sure your WiFi is on and connected to the
SSID “clu” and launch the Web browser and attempt to go to a website you would not normally
go to. You will be redirected to a log in page, Safe Connect, where you will enter
your CLU username and password and agree to the Terms and Conditions.
We currently do not support guest access to family and friends of students or staff.
It is prohibited to enter your username and password to devices that you do not own
and under no condition share your username and password with others as this is a violation
of the computer use policy.
To accommodate CLU staff and faculty who wish to sponsor campus visitors for temporary
access to the wireless network, they need to send an e-mail to email@example.com with the name, purpose, and duration of visit so ITS can setup a guest account for
Wireless routers, access points, and wireless printers are prohibited per the CLU
computer use policy. This is due to the nature of these devices interfering with
CLU’s Wireless Network and adversely affecting the ability for students to utilize
it. If you are having issues with inadequate signal in your residence please contact
the Helpdesk at (805) 493-3698. Further details can be found in the Computer Use Policy
found at www.callutheran.edu/iss/policies/computer_use.
We do not support wireless printers on the CLU Network. Wireless routers are strictly
prohibited per the CLU computer use policy.
We do allow wired or wireless media streaming devices (Blu-Ray Players, Roku, Chromecast,
etc.), or gaming consoles. All devices must be registered at www.callutheran.edu/console before they can be used on the network
If you are having a connection problem, please contact the Help Desk (805) 493-3698
or send an e-mail to firstname.lastname@example.org.