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Services and Facilities Available in Thousand Oaks and Oxnard

While we are continuing to provide most services virtually, current health orders allow us to offer some in person on our Thousand Oaks campus and at our Oxnard Center. Instructions for accessing services are below:

Academic Services

Academic Services, which includes the services of the Registrar and Student Success, is open from 8 a.m. to 5 p.m. Monday through Friday except for holidays and campus closures. You may also call 805-493-3105 or email for general questions and front desk services or general questions. Students wishing to meet with their Student Success Counselor will need to schedule an appointment.

Athletics Facilities/Classes
  • The Samuelson Aquatics Center is open for drop-in swim from 1 to 4 p.m. Monday through Friday and 10 a.m. to noon Saturday. For questions, contact Craig Rond at
  • The Forrest Fitness Center is slated to open at 10% capacity indoors the week of Oct. 26. An Outdoor Fitness Area is open. Hours are 9 a.m. to 6 p.m. Monday through Friday and noon to 5 p.m. Saturday and Sunday. Review the Usage Policies before visiting.
  • Memorial Field is available for recreation activities such as throwing or kicking balls.
  • Virtual yoga and Zumba classes are offered on Zoom. For more information and access to recorded yoga classes, click here.
Business Office

Student Accounts is open from 8 a.m. to 5 p.m. Monday through Friday. Physical distancing and face coverings are required. No more than two visitors can be in the lobby at any given time with others waiting outside. Students needing services can also contact staff at or 805-493-3173.

Campus Ministry

Someone is in the Office of Campus Ministry from 8 a.m. to 5 p.m. Monday through Friday. You can access the Campus Ministry Office through the main doors of Samuelson Chapel. Pastoral counseling is confidential and done primarily on Zoom. Information on counseling, religious programming and other topics is available on the Campus Ministry website.

Campus Safety

The Campus Safety Office is open for walk-up service Monday through Friday from 8 a.m. to 5 p.m. Additionally, faculty, staff, and students may call Campus Safety at 805-493-3208 to schedule an appointment. Faculty, staff and students may use the Campus Safety webpage to apply for a parking permit or to submit an ID photo. For after-hours assistance, call 805-493-3208. Campus Safety officers are available 24 hours a day, 365 days a year. 

Campus Store

The store is open from 10 a.m. to 4 p.m. Monday through Friday and closed on weekends. Curbside service is also available in the Administration Parking Lot by appointment only. Please call 805-493-3270 for an appointment.


All Counseling and Psychological Services are available remotely. Students may call us at 805-493-3727 to schedule an appointment or for a psychological crisis during emergency hours. The office is open from 8 a.m. to 5 p.m. Monday through Friday.

Career Services

Career Services is open by appointment only. To meet with a counselor, please click Make an Appointment online on the homepage, or join one of the many scheduled workshops, events, career chats or drop-in advising hours via Zoom.


All services are available remotely. For information on process and reporting, please visit

Community Cupboard

The Community Cupboard is open from 8 a.m. to 5 p.m. in Samuelson Chapel. A limited supply of grocery store cards are available. For details, please contact Elizabeth Lohr-Myers at 805-493-3228 or

Facilities Management

The office is open from 8 a.m. to 5 p.m. Monday through Friday.  Services can also be requested by emailing, calling 805-493-3215 or completing an online work order request.

Food Service
  • Ullman Dining is open for carryout and limited indoor and patio dining as follows:
    • Breakfast - 7:30 a.m. to 10:30 a.m. Monday through Friday
    • Lunch - 11:00 a.m. to 2 p.m. Monday through Friday
    • Dinner - 5 to 8 p.m. Monday through Thursday, 5 to 7 p.m. Friday
    • Weekend Brunch - 10 a.m. to 1 p.m. Saturday and Sunday
    • Weekend Dinner – 5 to 6:30 p.m. Saturday and Sunday
  • Starbucks at Jack’s is open for carryout with ID access only through the sliding doors from 9 a.m. to 3 p.m. Monday through Friday. 
Health Services

Health Services will be open by appointment only during regular hours (Monday, Wednesday, Thursday and Friday from 8:30 a.m. to noon and from 1 to 4:30 p.m. except for Chapel Hour on Thursday, and Tuesday from 8:30 a.m. to 6:30 p.m.).  Call 805-493-3225 to make an appointment.

Pearson Library

The library is open for student study from 10 a.m. to 8 p.m. Monday through Thursday and 10 a.m. to 4 p.m. Friday through Sunday. Pearson Library's print books and DVDs are available to the Cal Lutheran community through the Contact-Free Hold Pickup service. Please place a hold on the item you want in the library’s catalog, and an email will be sent to you to schedule your pickup time. All other services, such as Librarian Assistance and Course Reserves, are available virtually. Please check the Library Alerts & Resources Guide for the most up-to-date information.  

Postal and Shipping Services

Mailroom/Printing Services will remain open with slightly reduced hours and physical-distancing guidelines in place. The office is open from 8:30 a.m. to 5 p.m. Monday through Friday and 10 a.m. to 2 p.m. Saturday. We are accepting walk-ins. For questions, contact Ben Hengst at 805-493-3188.

Residence Life

The office is open from 8 a.m. to 5 p.m. Monday through Friday. Please call 805-493-3220 for assistance.

Student Affairs

The office is open for walk-up service from 8 a.m. to 5 p.m. Monday through Friday. Additionally, appointments can be scheduled by calling 805-493-3553.

Student Life

The office is open by appointment only with urgent walk-in appointments held outside. We are offering virtual programming and in-person small group programming outside on campus.

Study Spaces

  • Outdoor Spaces at Thousand Oaks Campus – Covered outdoor spaces with wireless access, convenience power and lighting are available for all students. These areas are available until 10 p.m. each day.  The spaces are indicated on the campus map.
  • Indoor and Outdoor Study, Oxnard Center, 2201 Outlet Center Dr. #600
    • Monday through Thursday: 11 a.m. to 10 p.m.
    • Friday: 11 a.m. to 5 p.m.
    • Saturday: 10 a.m. to 3 p.m.
    • Sunday: Closed

Please call Bryan Rupley at 805-493-3051 for any questions.

Student Union

The Student Union is available for reservable study space from 9 a.m. to 5 p.m. Monday through Friday and from 11 a.m. to 3 p.m. Saturday and Sunday. For information, contact the Student Union staff at To make a reservation, go to



  • Positive Cases and Cal Lutheran Return to "Purple Tier"
    Mon November 16, 2020

    Effective immediately, we will return to operating under the rules governing the state’s more restrictive “Purple Tier” in which we began the semester rather than the “Red Tier” Ventura County entered on Oct. 6.

  • Return to Campus: Next Steps
    Fri October 30, 2020

    This note provides additional detail regarding President Varlotta’s campus email of October 29 that calls the Thousand Oaks campus and Oxnard Center to increase onsite staffing levels to about 50%.

  • A gradual return to campus and some of the things we have missed
    Thu October 29, 2020

    With November fast approaching, I want to update you on where the members of Cabinet and the Emergency Operations Committee are in terms of our phased-in repopulation plan.

  • Services and Facilities Available in Thousand Oaks and Oxnard
    Fri October 23, 2020

    Current health orders allow us to offer some services in person on our Thousand Oaks campus and at our Oxnard Center.

  • COVID-19 Dashboard
    Tue October 20, 2020

    We have launched a COVID-19 Dashboard on our KNOW site to provide updated data on positive cases within our community.

  • Looking ahead to the late fall and early spring
    Thu October 15, 2020

    I thought it would be helpful to share the current COVID-19-related guidance that has emerged since the President's Update I delivered in early October.

  • COVID-19 case
    Sat September 26, 2020

    An employee tested positive for COVID-19 and may have been contagious while working on our Thousand Oaks campus.

  • Reopening of Cal Lutheran offices
    Thu September 17, 2020

    As leaders of the pandemic planning committee, we are working with colleagues across the university to carefully and methodically design and implement a phased-in return-to-campus plan.

  • COVID-19 Case
    Tue September 1, 2020

    Someone tested positive during our planned testing of all arriving residential students.

  • COVID-19 Case
    Fri August 28, 2020

    A residential student tested positive for COVID-19 during our planned testing of all arriving residential students.