Chia-Li  Chien

Chia-Li Chien, Ph.D., CFP, PMP

Assistant Professor, Financial Planning, Director, Financial Planning Program and California Institute of Finance

chialichien@callutheran.edu
805-493-3410
Pioneer House Room 115

Office Hours: By Appointment https://goo.gl/41g3TZ

Chia-Li Chien, Ph.D., CFP®, PMP®, is an Assistant Professor and Director of the Financial Planning Program of California Lutheran University. Before her academic role, she held several senior management positions in Fortune 500 companies, including Diageo, ABB, CIGNA, and RSA Insurance Group. Dr. Chien is a frequent speaker about succession planning at national conferences and has published three books, including her most recent publication, “Enhancing Retirement Success Rates in the United States.” She publishes research on succession topics in a variety of academic and practitioner research journals. Dr. Chien serves on the boards of various national financial service associations. She holds a doctorate in financial planning and is a Certified Financial Planner (CFP®) as well as Project Management Professional (PMP®).

Chia-Li Chien is pronounced Jolly Jan.


As Program Director for the Financial Planning within the School of management (Fall 2018), Chia-Li contributes to managing the program, driving enrollment, engaging financial planning industry partners and outreach to the planning communities.

  • The School of Management Advisory Council Awards for Outstanding Achievements honored Chia-Li Chien for Research on Oct. 1, 2020.

Chia-Li is an active contributor to the community and non-profit organizations. A sample list of her current and past boards:

* National board member of Women in Insurance and Financial Services (WIFS) (2020-2021)

* Chair and President of Financial Planning Association (FPA) of Charlotte (2013-2014)

* Chair of the Pro Bono Advisory Committee for the FPA on the national level (2011-2012)

* Treasurer of Carolina Refugee Resettlement Agency (2012)

* Appointed board member of Women's Advisory Board (WAB) in Mecklenburg County for Board of County Commissioners in North Carolina (2009-2012)

  • Doctor of Philosophy (Ph.D., Financial and Retirement Planning). 2018. The American College of Financial Services. (Bryn Mawr, PA)
  • Master of Sciences (M.S., Financial Services or MSFS). 2014. The American College of Financial Services. (Bryn Mawr, PA)
  • Master of Sciences (M.S., Insurance, minor in Management Information Systems). 1991. University of Hartford. (West Hartford, CT)
  • B.S., Finance, minor in Accounting. 1989. Central Connecticut State University. (New Britain, CT)
  • A.A., Banking & Insurance. 1988. Ming Chuan University. (Taipei, Taiwan)

Succession Portfolio strategy, consulting and management in the area of:
1) Employee Succession Program
2) Customer-Driven Succession Program and
3) Investor Succession Program

ACADEMIC PUBLICATIONS

Chien, C.-L., Cosentino, S. W., & Thiel, J. F. (January 04, 2021). Forecasting assessment revenue: the case of Ventura County Lodging Association. SAGE Publications: SAGE Business Cases Originals. http://dx.doi.org/10.4135/9781529758184

Chien, C.L. (January 04, 2021). Succession Planning in an Ensemble Financial Planning Practice. SAGE Publications: SAGE Business Cases Originals. http://dx.doi.org/10.4135/9781529735956

Turner, K. & Chien, C-L. (July 29, 2020). The Impact of Mid-Late Career Health Shocks on Retirement Wealth. Virtual: The 13th Biennial Virtual Conference of Asian Consumer and Family Economics Association (ACFEA).

Turner, K. & Chien, C-L. (Oct. 1, 2020). The Impact of Mid-Late Career Health Shocks on Retirement Wealth. Virtual: 2020 Academy of Financial Services.

Turner, K. & Chien, C-L. (Nov. 16, 2020). The Impact of Mid-Late Career Health Shocks on Retirement Wealth. Virtual: 2020 AFCPE® Research & Training Virtual Symposium.

Chien, C. (2019). Enhancing retirement success rates in the united states: Leveraging reverse mortgages, delaying social security, and exploring continuous work. Switzerland, Cham: Springer International Publishing. doi:10.1007/978-3-030-33620-2

Chien, C.L. (2019). Practical Strategies to Enhance Retirement Success Rates in The United States (part 3 of 3). Minneapolis, MN: 2019 Academy of Financial Services.

Chien, C.L. (2019). What are the U.S. Retirement Population Success Rates When Using HECM? Arlington, VA: 2019 Academic Research Colloquium for Financial Planning And Related Disciplines, CFP Board.

Chien, C.L. (2018). Practical Strategies To Enhance Retirement Success Rates In The United States: Base Model. Chicago, IL: 2018 Academy of Financial Services.

Chien, C.L. (2018). What Are the U.S. Retirement Population Comprehensive Assets’ Success Rates? Arlington, VA: 2018 Academic Research Colloquium for Financial Planning And Related Disciplines, CFP Board.

Chien, C.L. (2017). Advising Privately Business Owners Industry Specific Selling Factors. Nashville, TN: 2017 Academy of Financial Services.

Chien, C.L. (2017). Will Pro Bono as Continuing Education credits enhance CFP as a profession in extending social contracts? Nashville, TN: 2017 Academy of Financial Services.

Chien, C.L. (2017). Selling a Planning Practice: The Relationship between Revenue Multiple and Revenue Size. Journal of Financial Planning 30 (3): 52–61.

Chien, C.L. (2017). Can the Social Security Trust Fund Sustain Financial Stability if Individuals Opt Out? Arlington, VA: 2017 Academic Research Colloquium For Financial Planning And Related Disciplines, CFP Board.

Chien, C.L. (2017). Selling a Planning Practice: The Relationship between Revenue Multiple and Revenue Size. Arlington, VA: 2017 Academic Research Colloquium For Financial Planning And Related Disciplines, CFP Board.

Chien, C.L. (2016). Connecting "Filial Piety" Culture Heuristic to Successful Retirement Planning for Asian American Immigrants. Las Vegas: 2016 Academy of Financial Services. https://goo.gl/Kzujbj

REVIEWS FOR PUBLISHERS

Journal of Financial Counseling and Planning. (2020, Nov). Association for Financial Counseling & Planning Education.

  • Peer-reviewer for one research submission. 

Academy of Financial Services. (2020, July). Academy of Financial Services Annual Meeting 2020. 

  • Peer-reviewer for two research submissions. 

Wiley CFP Practice Exam. (2020, July). Hoboken: Wiley. Retrieved From: https://www.efficientlearning.com/ucfp

Journal of Personal Finance 12/15/16, 02/23/17.

 

TEXTBOOKS

Chien, C.-L. (2020). Education, Risk Management and Insurance, Tax, Retirement Savings and Income Planning, and Estate Planning. In Wiley Efficient Learning, CFP Certification Gold Course (pp. Module C18, C19, C20, C21, D24, D29, F42, F43, F44, F45, F46, F47, F50, F51, G55, G56, G57, G58, G60, H66). Hoboken: Wiley. Retrieved From: https://www.efficientlearning.com/ucfp

Chien, C.L., Frischkorn, J., Beal, T. (2019). Business Essentials Certificate Program. New York: American Management Association.

Chien, C.L. (2017). WMCP™ Wealth Management Certified Professional. Bryn Mawr, PA. The American College of Financial Services. (two chapters contributor)

BOOKS

Chien, C. (2019). Enhancing retirement success rates in the united states: Leveraging reverse mortgages, delaying social security, and exploring continuous work. Switzerland, Cham: Springer International Publishing. doi:10.1007/978-3-030-33620-2

Chien, C. (2012). Work toward reward: Building business value today for a well-deserved future. Bloomington: IUniverse.

Chien, C. (2010). Show me the money: Run your business like a prosperous investor. Bloomington: IUniverse.

 

INTERVIEWS

Chien, C.-L. (2020, July 28). Close Encounters of the Board Kind - A WIFS Summer Series. Women In Insurance & Financial Services. 

Chien, C.-L. (2020, March). Leave a penny. CLUMagazine. (K. Matthews, Interviewer). Retrieved From: https://blogs.callutheran.edu/magazine/2020/03/17/leave-a-penny/

SPEAKING ENGAGEMENTS

Chien, C.-L. (2021, Mar 06). The 6th Annual Women's Forum. Women in Insurance & Financial Services-Los Angeles and National Association of Insurance and Financial Advisors-Great Foothills.

Chien, C.-L. & Thiel, J. (2020, Dec 15). Experiential Learning Through Pro Bono Financial Planning Consulting. 2020 REGISTERED PROGRAMS CONFERENCE – VIRTUALLY (Wash DC).

Chien, C.-L. & Thiel, J. (2020, Dec 3). Personal Financial Planning Careers. UCLA Extension – VIRTUALLY (Los Angeles).

Chien, C.-L. (2020, Jul 08). Successfully Pivoting to Preserve Your Project. American Management Association - New York.

Chien, C.-L. (2020, Apr 23). Selling a Planning Practice: The Relationship between Revenue Multiple and Revenue Size. National Association of Insurance and Financial Advisors - Los Angeles.

Chien, C.-L. (2020, Apr 02). Enhancing Retirement Success Rates In The United States. Women in Insurance & Financial Service - Los Angeles.

Chien, C.-L. (2020, Jan. 23). The Future of Advising in Light of Automation. The Conejo Valley Estate Planning Council: Through the Looking Glass Symposium XVI, California State University, Channel Islands.

Chien, C.-L. (2020, Jan. 08). The Future of Advising. Women in Insurance & Financial Services: WIFS Education Webinar, Albany, NY

Chien, C.-L. (2019, Nov 13). Diversity Program Case Studies. The CFP Board Center for Financial Planning, 2019 DIVERSITY SUMMIT. Washington, D.C.

Chien, C.-L. (2019, Oct 21). Enhancing Retirement Success Rates in the United States. FPA Student Club at West Texas A&M University. Canyon, TX.

Chien, C.-L. (2019, May 22). Near retirement? What are some practical strategies preparing for retirement?. California Lutheran University: Campus Community Day, Thousand Oaks, CA.

Chien, C.-L. (2019, May 17). Selling Financial Planning Practice. Financial Planning Association Ventura County: Quarterly Chapter Meeting at Spanish Hills Country Club, Camarillo, CA.

Chien, C.-L. (2019, April 29). Future of Financial Advising. University Village (UVTO), Thousand Oaks, CA.

Chien, C.-L. (2019, April 10). Leverage Financial Planning to growth business. Women in Insurance & Financial Services: WIFS Education Webinar, Albany, NY. https://youtu.be/Eugp2O7Va3k

 

Non-ACADEMIC PUBLICATIONS

Chien, C.-L. (2021, Mar 15). Trust makes the adviser-client relationship. Pacific Coast Business Times. Retrieved from: https://www.pacbiztimes.com/2021/03/15/opinion-trust-makes-the-adviser-client-relationship/ 

Chien, C.L. (2021, Jan 25). Ask the Experts: 2021’s Best States to Retire. WalletHub. Retrieved from: https://wallethub.com/edu/best-and-worst-states-to-retire/18592#expert=Chia-Li_Chien

Chien, C.-L. (2020, Dec 1). How to Counsel Clients Without Shaming Them. Retrieved from Value Growth Institute Succession Blog: https://vgi168.com/2020/12/01/how-to-counsel-clients-without-shaming-them/

Chien, C.-L. (2020, Apr 10). Now might be time for a small business loan. Pacific Coast Business Times. Retrieved from: https://www.pacbiztimes.com/2020/04/10/chien-now-might-be-time-for-a-small-business-loan/

Chien, C.-L. (2020, Feb 14). Misconceptions thwart successful retirements. Pacific Coast Business Times. Retrieved from: https://www.pacbiztimes.com/2020/02/14/misconceptions-thwart-successful-retirements/

Chien, C.-L. (2020, Feb 12). Entrepreneur? Business Owner? You Face More Complex Retirement Planning. TheStreet: Retirement Daily.

Chien, C.L. (2019, Dec). The Human Approach. LeadHER Blog. Retrieved from: https://wifsnational.org/media-public/blog

Chien, C.L. (2019, July 25). Ask the Experts: Best Business-Credit-Card Practices. WalletHub. Retrieved from: https://wallethub.com/best-business-credit-card#experts=Chia-Li_Chien

Chien, C.-L. (2019, May 10). Plan before claiming Social Security benefits. Pacific Coast Business Times. Retrieved from: https://www.pacbiztimes.com/2019/05/10/plan-before-claiming-social-security-benefits/

Chien, C.-L. (2019, Apr 23). Satisfied Clients, Healthy Business, Happy Life. Women In Insurance & Financial Service: LEADHER Blog. Retrieved from: https://wifsnational.org/images/Blog_Articles/2019/Satisfied_Clients_Healthy_Business_Happy_Life__Blog_Template.pdf

Chien, C.-L. (2019, Mar 1). Maintain an adequate fund for emergencies. Pacific Coast Business Times. Retrieved from: https://www.pacbiztimes.com/2019/03/01/chien-maintain-an-adequate-fund-for-emergencies/

Chien, C.L. (2019, Jan.). Ask the Experts: Young Adult Credit-Card Section. WalletHub. Retrieved from: https://wallethub.com/best-credit-cards-for-young-adults/#expert=chia-li-chien

Chien, C.L. (2018, Nov 23). Myths about business succession. Pacific Coast Business Times. Retrieved from: https://www.pacbiztimes.com/2018/11/23/chien-myths-about-business-succession/

 

Grant Funding

  • California Lutheran University Community Leaders Association $2,500 grant. 2019-2020.
  • CBC Federal Credit Union $17,100 Sponsorship for NRC950 Introduction of Personal Finance for working adults. Oct 2020 to May 2021.

Book Awards:

Enhancing Retirement Success Rates in the United States

  • 2020 American Book Award Winner in the Business: Personal Finance/Investing category on Nov. 20, 2020
  • 2020 International Book Award Finalist on July 31, 2020.

Work toward reward

  • New England Book Festival on Dec 23, 2013
  • Southern California Book Festival on Oct 05, 2013
  • DIY Book Festival on July 08, 2013
  • New York Book Festival on June 10, 2013.
  • International Book Awards on May 20, 2013
  • SAN FRANCISCO BOOK FESTIVAL on May 6, 2013
  • Great Southeast Book Festival on March 6, 2013

Show me the money

  • Best Books Awards on October 26, 2010
  • New England Book Festival on December 28, 2010 (winner)
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