Residence Life COVID-19 Updates and FAQs:
April 7, 2020 3:30 PM
Updated Suite Selection Timeline for Continuing Student Fall 2020 Housing:
April 7-April 15: We will be reopening the housing application window for students who would like to live on-campus for the Fall semester. All students who would like to live on-campus must complete the Continuing Student Housing Application for Fall 2020. If you need access to the application, or know someone who needs the application, please email reslife@callutheran.edu. The application can be found here. The new deadline for housing application submissions is April 15th at 11:59 PM. Any application received after that date will not be eligible to participate in Suite Selection.
April 16-17: You will be emailed your specific Suite Selection date and time, during which you can log in and select your room for next year. Note: Only the Group Leader needs to log in during your selection time to select the room. Directions on how to form your roommate group and select your Group Leader will be emailed by April 10th. If you have tried to form your roommate group and have run into issues, please keep an eye out for this email since it will contain some troubleshooting tips.
April 20-May 1: Suite Selection! Once you receive your Suite Selection date and time, simply log on to the Residence system, view available rooms, and select a room for your group to live in.
May 1: If your desired residence hall is not available during Suite Selection, or you cannot find a room to house your entire group, please contact reslife@callutheran.edu on or after May 1st to add yourself to our waitlist. We know things will change over the course of the summer, and will work off of the waitlist in order to try and accommodate student requests.
Extension to Cancellation Deadlines:
As a result of our adjusted timeline for Suite Selection and housing assignments, we have changed the housing cancellation deadlines for continuing students. Students wishing to cancel housing altogether must either be commuter-eligible, have lived on campus for 6 semesters, be senior standing, or be withdrawing as a student from Cal Lutheran. The new deadlines are as follows:
- If you would like to cancel your housing assignment with no financial penalty, you must notify Residence Life at reslife@callutheran.eduno later than May 31, 2020 at 11:59 PM.
- Cancellations occurring between June 1st-June 30th will result in a $200 loss of deposit.
- Cancellations occurring July 1st or later will result in a full loss of the $400 housing deposit.
March 23, 2020 1:55 PM
STUDENT RESPONSE REQUIRED:
We appreciate your patience with the communication from us and the university over the last few weeks. If you have already filled out this Residential Student Status Survey, thank you.
If you did not fill out this survey following our March 20, 2020 email, please do so as soon as possible. This short survey will help us tremendously in figuring out who is here on campus and what your needs might be. We will be removing card access soon so it is extremely important you communicate with us. All students, even those who have already left campus, must complete this survey.
Thank you for your attentiveness, and please continue to check your email for continued updates from our department.
March 19, 2020 9:08 PM
You may have already heard the recent news announced by Governor Gavin Newsom regarding the "Stay at Home" order throughout the state of California, effective tonight.
In light of this COVID-19-related order, we encourage our remaining residential students to move out as soon as they can. Students who need to return to campus to pick up their belongings are welcome to leave them here until after the order ends. If you urgently need something that you left behind, contact Residence Life at reslife@callutheran.edu. Prorated room and board credits will be applied as previously outlined. Students on meal plans will be able to pick up food from Ullman Commons.
Those who cannot move back home can stay, and we will continue to provide services for you. If this applies to you, please email reslife@callutheran.edu.
To update your move-out plans and get directions on the process, fill out the online Check Out Form.
This is an unprecedented situation that is evolving rapidly--something we never could have predicted. We understand many of you are experiencing varying levels of stress and emotion at this time. Residence Life staff are here to help you and support you, so please don't hesitate to reach out if needed.
Thank you for your understanding. We wish you good health and safe travels.
FAQs:
Last updated: March 23, 2020 1:55 PM
When do I need to vacate my residence hall?
All students must vacate their residence hall by 5:00 PM on March 31, 2020.
What do I need to do before leaving the Residence Halls?
- Fill out the online Check Out Form
- Place your room key in the provided key envelope and place it in the drop box outside of the Residence Life Office (if applicable)
- Ensure your room is cleaned and all belongings have been removed from the suite
Will students receive a refund for room, board, and meal plan charges?
Housing: Cal Lutheran is providing a pro-rated credit of 6 weeks out of the 15 week semester for room charges to undergraduate residential students that vacate the residential halls no later than March 31, 2020. Eligible students will be issued a 40% housing credit on their student account.
Graduate residential students that move out no later than March 31, 2020 are also eligible for a prorated housing credit based on the term length of their housing agreement.
Housing Deposits:The housing deposit of $400 will be credited for non-continuing students at a later date once Resident Life staff have inspected the vacated rooms to ensure all personal belongings have been removed and there is no damage to the suite. Such inspections will not begin until late April for those suites that all students have removed all of their personal belongings.
Meal Plans: Undergraduate students withmeal plans will receive a 40% credit for the semester unless they are remaining in campus housing with an active meal plan after March 31st. Combo plans, flex credits and munch money credit information will be communicated once details with Sodexo have been finalized.
Refunds: The Office of Student Accounts will begin posting the housing and meal plan credits to the individual student account balances on April 1, 2020. Any surplus balance on the account will be applied to summer or fall chargesfor continuing students. Returning students with a surplus account balance may request a refund once the credits have been posted to the account by contacting Student Accounts. If the student is not returning to Cal Lutheran in fall 2020 a refund of any surplus balance by direct deposit or check will be processed.
Please allow up to three weeks from the date the student’s account goes into a refund status to receive the fundsdue to revised office schedules to ensure social distancing of our employees. If you have additional questions, please contact Student Accounts at stuaccts@callutheran.edu.
What if I don’t have a place to go off-campus?
Residence Life is working with students individually who may not have a home outside of CLU, or who cannot travel home due to COVID-19. Please email reslife@callutheran.edu if you feel this applies to you. We are working to relocate students in this situation to a single residence hall, where they can continue living on campus from April 1-May 15.
What if I have already left campus and cannot return to pack my belongings?
Students who are unable to return to campus to pick up their belongings are welcome to leave them here until after the California "Stay at Home" order ends. If you urgently need something that you left behind, contact Residence Life at reslife@callutheran.edu.
Where can I store my things if I can’t take them home?
Cal Lutheran does not offer storage on-campus. However, other companies such as Dormbox and U-haul have generously offered to help students who are being asked to move out of their residence halls on short notice. Cal Lutheran does not have direct affiliation with these companies, but felt it was important to share these resources at this time.
What other community resources are available for me?
The Thousand Oaks Hampton Inn & Suites has generously offered to work with Cal Lutheran students who may need a place to stay. They are offering clean rooms, breakfast in the morning, on site laundry facilities and easy access to stores and restaurants for meals. The staff has created a special discount code for CLU students. Use code T25 for booking.
What other campus resources are available to me?
The Community Cupboard inside Samuelson Chapel
Although the Chapel is now being kept locked, the cupboard is still accessible to students by calling Campus Safety at 805-493-3208 from 8am-5pm Monday-Friday. After 5pm or on weekends, please call Campus Safety at 805-493-3911 and they will meet you to let you in.
Meal Swipes for Ullman Commons
For students without a meal plan, please apply for meal swipes online at this link:
https://callutheran.sodexomyway.com/explore/swipe_out_hunger
Fill out the application completely and note the number of meals per week that you think you will need. Students will be notified, by email, once meals have been added to their ID card and given instructions on how to use those meals.
Grocery Store Gift Cards
For students remaining on campus via the Continued Housing Contract, and who may not have access to food sources on campus, a limited number of grocery store gift cards are available. Please contact Chris Paul or the Residence Life Office for more information.
Chris Paul: clpaul@callutheran.edu
Residence Life: reslife@callutheran.edu / 805-493-3220
Will Suite Selection still start on March 30th?
Suite Selection will begin on April 20th. Please see the April 7th update above for detailed information on the Suite Selection timeline!
Will Summer Housing continue as planned?
The situation with COVID-19 is changing rapidly, and we are not yet sure if summer housing will continue as planned. We will update students in the coming weeks as we learn more.
Who do I contact if I have additional questions?
Please email reslife@callutheran.edu and we will be happy to assist you!
For additional information related to Cal Lutheran's COVID-19 response, please click here.
Enhancing personal growth and academic achievement
Residence life works to create a living environment that promotes and enhances student education opportunities. In addition to supporting the safety, comfort and well-being of our resident students, we seek to help each student feel a connection to the Cal Lutheran community and respect for all of its members.
Residency affords tremendous opportunity to get involved and participate in the many activities that take place on campus. Together we can create a community atmosphere which celebrates diversity and fosters individual development.
Read our INCLUSIVITY STATEMENT
News & Announcements
- NEW THIS YEAR! Laundry is now included in your housing costs! This means you do not need to use a debit or credit card to wash and dry your clothes. You simply go the the laundry room and start washing!
- Housing applications for the 2020-2021 academic year will be available on January 31, 2020. Applications will be made available to incoming students within 48 hours of making the housing deposit. Continuing student application instructions will be sent via email on January 31, 2020.
- All First Year students will be able to view their housing assignments starting on August 1st by logging into MyCLU.
Residence Hall Check-In
Moving in at the start of the semester or returning to the residence hall after a break? RAs will come by to confirm your arrival each semester.