Multi-Factor Authentication

Cal Lutheran will begin using multi-factor authentication (MFA) as an added security measure to login to campus resources on Wednesday, May 17, 2023. This additional step follows best practices in protecting your data and follows federal regulations (GLBA Safeguards - Final Rule 16 C.F.R. 314.3(b)) on safeguarding student information, which goes into effect in June.

What is Multi-Factor Authentication?

Multi-factor authentication (also called MFA or 2FA) is used as a secondary form of verification, a one-time password (OTP) in addition to your regular password. Chances are you have run into MFA to conduct online banking and other services.

The added layer of security protects your account from unauthorized access due to a compromised password. MFA can go a long way toward stopping unauthorized access, however, as with your password, you must not share the one-time password (OTP) with anyone, including ITS. 

How does it work?

When you attempt to log in to your Cal Lutheran account, you will be prompted to enter a unique code in addition to your password. That code will be sent to your preferred authentication method; you can also change to an alternate method if needed.

MFA Screen

Within seconds of your request, a six-digit code is sent via text message to your mobile device or, an alternate email address, whichever method you have registered as primary. The code will expire after 5 minutes; however, you can request a new code if needed. 

Please review your MFA settings and add a phone number or email address by visiting

 If your password is compromised, please change it immediately and contact the Cal Lutheran Help Desk at or 805-493-3698.