For Faculty

Thank you to all our faculty and staff for assisting DSS to support students with disabilities.  

It's important that students who require accommodations for documented disabilities know they can seek assistance from Disability Support Services.

During the first week of each semester/ term, please inform the students in your classes that special accommodations will be addressed through DSS and they should contact us as soon as possible

A student’s participation in DSS is protected by FERPA and should be considered confidential; therefore, you should not discuss his/ her disability or accommodations with others. Be mindful that you do not bring up this topic with the student if others are around.

COVID-19 Quick Resources


Accommodate Software 

Please view the following video regarding an overview of how to use the Accommodate system.   This is the application DSS students will use to officially activate their semester accommodations.   

LOA Electronic Signature Instructions

Effective Wed, August 14, 2019, as part of the activation process, it will be necessary for both faculty and students to electronically sign semester/term based Letter of Accommodations (LOA). Please view the instructions below on how to access and electronically sign a Letter of Accommodations (LOAs) in Accommodate.

Faculty will receive an email notifying them to log into Accommodate to review a student’s semester/term based Letter of Accommodations (LOA). After reviewing the student’s semester/term based LOA, faculty will need to electronically sign the LOA acknowledging they have received and reviewed the semester/term based LOA. Faculty will receive a confirmation email after electronically signing a LOA.

For step by step instructions, please review the documents through the links below:

LOA Electronic Signature Instructions

If you have questions or need assistance, contact DSS at 805-493-3464 or email dss@callutheran.edu .

Testing Accommodations

In order to utilize approved testing accommodations, DSS students must submit a Testing Request for every exam/quiz testing accommodations are needed at least one (1) week before the in-class exam date, regardless if DSS is needed for proctoring. DSS is able to provide in-person proctoring for DSS students with approved testing accommodations. DSS will not be providing virtual proctoring except in rare circumstances determined by the DSS office. Please review the following points:

  • If the DSS student is experiencing COVID-19 related symptoms, has been exposed to COVID-19 or has tested positive for COVID-19, they must notify DSS immediately by email or phone to cancel their proctoring session. DSS will work with the student to reschedule their exam by reviewing the faculty’s marked preference for rescheduling on the Testing Request. For DSS’ policy on proctoring for sick students during COVID-19, click here.
  • DSS will be able to provide limited remote proctoring services in instances where the student has reported COVID-19 related symptoms, been exposed to COVID-19 or has tested positive for COVID-19.
  • If an exam is to be administered via Blackboard/other testing platform, faculty will be required to set up the extended test time accommodation parameters in the testing platform as DSS does not have access to set those parameters. If applicable, faculty are also responsible for adjusting the DSS student's exam start and end time in Blackboard to reflect the start and end time of the proctoring session with the DSS office.  For instructions on how to adjust a student's Blackboard time in Accommodate, click here.
  • All completed exams will be uploaded to the student’s Testing Request in Accommodate unless the exam is already submitted through an online platform such as Blackboard. For faculty wanting the original exam, DSS will hold the hardcopy for pickup up to 1 week (7 days) after the exam was scanned and uploaded to Accommodate. DSS is no longer able to offer delivery of exams.
  • For DSS students attending classes at one of CLU’s satellite campuses and who are requesting the use of their testing accommodations, DSS is able to provide limited virtual proctoring services. For more information on virtual proctoring, click here.

For step by step instructions, please review the documents through the links below:

If you have questions or need assistance, contact DSS at 805-493-3464 or email dsstesting@callutheran.edu .


Syllabus Statement

You should include the following statement in your syllabus:

California Lutheran University is committed to providing reasonable aids and services to students with disabilities in compliance with Section 504 of the Rehabilitation Act of 1973 and ADA of 1990 with its Amendments. Students can request needed accommodations for this course, or other settings on campus, by registering with Disability Support Services (DSS). Accommodations are not retro-active, and students are encouraged to contact DSS and their instructors about their disability-related needs at the beginning of the semester/ term or as quickly as possible.  DSS is located in the Academic Services building, and can be contacted at (805) 493-3464 or dss@callutheran.edu .


General Resources

More information

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