Meet the Staff

Ryan Van Ommeren
Ryan Van Ommeren
Associate Vice President of Planning & Services
Oversees Facilities Maintenance, Facilities Planning and Auxiliary Services. Ryan may be reached through his assistant Alejandra Castillo at ext. 3209 or email
Mark Jacobsen

Director of Facilities Management
His duties include managing the university trades shop, grounds, work control and housekeeping components of Facility Operations & Planning.  

Mark is also responsible for service and maintenance contract administration, deferred and preventative maintenance and utility control. Mark can be reached at

Jay Hutchison
Facilities Project/Multiskilled Tech
Jay can be reached at ext. 3971 or e-mail
Valerie Crooks

Senior Project Manager
Valerie is responsible for all of the master planned projects for the university. She manages all aspects from project development through implementation, working with internal and external clients, vendors, contractors and consultants.

 Alejandra Castillo

 Administrative Assistant
 Aly is the administrative assistant for the department. She supports the AVP with meetings and scheduling questions. She also supports the Work Control desk with invoicing.

Aly could be contacted at ext. 3209 or by email at

Charlene Ismay

Operations Manager
Charlene manages the department's workflow, the Work Control system, is the administrator of the university key system and department's databases, procures materials, generates custom reporting and data analysis.

Charlene may be reached at ext. 3536 or by-mail at

 Oliver Greene

Work Control Assistant

Contact Work Control at ext. 3215 or by e-mail at


Monica West

Support Services Assistant
Monica performs a variety of technical and administrative duties to assist with the operation and efficiency of the department. Monica facilitates the distribution of keys and assists maintaining the key system database. She also codes and processes all the purchase orders and account payables for the department.

Contact Monica at ext. 3214 or e-mail

Rich Wagner
Rich oversees the Grounds Department, which is responsible for the maintenance of all 245 acres of the university. The Grounds Department also provides athletic field maintenance and support of athletic activities. Please call ext. 3215 or send a work request for any concerns or repairs. Most items will be responded to immediately.