Corporate Leaders Breakfast Series

To kick off the series, James D. Power IV, Executive Vice President of J.D. Power and Associates, and Chris Denove, Vice President and Partner of J.D. Power and Associates, will speak in September on the CLU campus. Power and Denove recently collaborated on the bestselling book Satisfaction which explains the secrets behind building profitable companies through excellence in customer service

As a child, Power helped tape quarters to customer surveys to build the company founded by his father. Now, he leads the development of international strategy for the marketing information firm, which measures customer satisfaction throughout Asia, Europe, and North and South America.

The name J.D. Power and Associates has become synonymous with “customer satisfaction” since the company began measuring that important component of business success nearly four decades ago. In 2005, J.D. Power and Associates became a business unit of The McGraw-Hill Companies.

Before joining the family business in 1990, Jamey Power, the oldest son of company founder J.D. Power III, worked for a leading advertising agency and a major automobile manufacturer. A member of the CLU Board of Regents since 2000, he serves as secretary of the Board and as chair of the Board’s Marketing and Communications Steering Committee.

The Corporate Breakfast Series, which is open to invited guests and members of the media, brings the region’s civic and business leaders together for a morning of social and professional interaction. Past speakers include Duke Blackwood, Director of the Ronald Reagan Presidential Library, Ron Kripalani, President and Chief Executive Officer of Countrywide Capital Marketing Inc.; Denny Weinberg, Executive Vice President of WellPoint Health Networks; and Duke Potts, Executive Vice President of Technicolor.